Privacy Policy

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Medical Metrics, Inc. and its subsidiaries and affiliates (collectively, “MMI,” the “Company,” “we,” or “us”) want you to be familiar with how we collect, use, and disclose information.

This Privacy Policy describes our practices in connection with information that we collect through:

  • Our website at medicalmetrics.com and other websites operated by us from which you are accessing this Privacy Policy (the “Websites”);
  • Our social media pages that we control from which you are accessing this Privacy Policy (collectively, our “Social Media Pages”);
  • HTML-formatted email messages that we send to you that link to this Privacy Policy or other communications with you; and
  • Offline business interactions you have with us.

Collectively, we refer to the Websites, Social Media Pages, emails, and offline business interactions as the “Services.”

1. Personal Information

1.1. Definition
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. MMI’s Services may require collection of Personal Information, which may include:

  • Name*
  • Company*
  • Job title
  • Zip code*
  • City*
  • Country*
  • Telephone number*
  • Email address*
  • IP address (we may also derive your approximate location from your IP address)
  • Service interest

(*Denotes information typically required to provide a requested service.)

1.2. Additional Information We May Receive
We may also receive the following types of information in connection with provision of MMI’s Services and Products:

  • Patient name
  • Medical record number
  • Research subject ID
  • Patient/subject initials
  • Medical imaging
  • Image acquisition dates
  • Visit dates
  • Operative information
  • Patient demographics (e.g., age, sex, race, height, weight, etc.)
  • Transaction-related details

1.3. Collection of Personal Information
We collect Personal Information in a variety of ways, including:

  • Through the Services. For example, when you request information about our services, register for an account, enter into a transaction, or contact us for support.
  • From Other Sources. We may receive Personal Information from other sources in connection with clinical research studies or other MMI products or services, such as:
    • Sponsors of clinical trials and other research studies
    • Third-parties such as CROs and clinical sites
    • Physicians and other healthcare providers
    • Publicly available databases

If you disclose Personal Information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

1.4. Use of Personal Information
We and our vendors use Personal Information for the following purposes:

  • To provide the Services to you or on behalf of clinical trial sponsors, CROs, or other parties.
  • To respond to your inquiries and fulfill your requests.
  • To enter into transactions, verify your information, and provide related benefits and support.
  • To send administrative information, such as changes to our terms, conditions, or policies.
  • To aggregate and/or anonymize Personal Information for any use, once it no longer identifies you.
  • For business purposes, including audits, fraud prevention, data analysis, product improvement, quality assurance, and trend analysis.

2. Other Information

“Other Information” is any information that does not reveal a person’s specific identity. We may use and disclose Other Information for any purpose permitted by law. If combined with Personal Information, we will treat it as Personal Information.

3. Security

We use reasonable organizational, technical, and administrative measures to protect Personal Information. However, no data transmission or storage system can be guaranteed 100% secure. If you believe your interaction with us is no longer secure, please notify us immediately.

4. Choices and Access

  • Marketing Choices. You can opt out of marketing communications, but we may still send important administrative messages.
  • Access, Change, or Delete Information. To request access, correction, suppression, or deletion of your Personal Information, or to opt out of processing, contact us as described in the “Contacting Us” section. We may need to verify your identity and may retain certain information as required by law.

5. Retention Period

We retain Personal Information as long as necessary for the purposes for which it was collected and consistent with applicable law.

6. Third Party Services

This Privacy Policy does not apply to third-party websites, services, or platforms linked to or used in connection with our Services. We are not responsible for their privacy or security practices.

7. Jurisdiction and Cross-Border Transfer

Your Personal Information may be stored and processed in any country where we have facilities or provide Services, including the United States. By using the Services, you understand that your information may be transferred to countries with data protection laws different from your own.

8. Sensitive Information

Please do not send us sensitive Personal Information (e.g., social security numbers, political opinions, religious beliefs, health information, or trade union membership).

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates the most recent revision.

10. Contacting Us

Medical Metrics, Inc., located at 2000 Bering Drive, Suite 800, Houston, Texas 77057, is responsible for the collection, use, and disclosure of Personal Information under this Privacy Policy.

Do not include credit card or other sensitive information in email communications.